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A cell can contain the characters '123' but have those characters stored as a text string rather than a numeric value. SUM ignores text cells, VLOOKUP may fail to match, and sort order is alphabetical instead of numeric. A green triangle in the top-left corner of the cell is Excel's standard warning for this condition.
=SUM(A2:A10)=SUMPRODUCT(VALUE(A2:A10))When A2:A10 contains numbers stored as text, SUM returns 0. SUMPRODUCT with VALUE() coerces each text number to a real number before summing, giving the correct total without needing to fix the source data first.
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VLOOKUP uses exact type matching in approximate-match mode and strict value matching in exact-match mode. A numeric lookup value does not match a text '123', so #N/A is returned. Wrap the lookup value in TEXT() or convert the column to real numbers.
If the cells have visible green triangles gone but SUM still returns 0, press Ctrl+Shift+F9 to force a full recalculation. Also check that the SUM range reference actually covers the converted cells.
In Excel, use Data > Get Data (Power Query) and set the column data type to Whole Number or Decimal before loading. In Google Sheets, use IMPORTDATA or paste with Data > Split text to columns, then format the column as Number before pasting.
Written and reviewed by FormulaCraft Team. Each formula on this page is run through our verification engine before publishing.
Last reviewed: