Refund & Cancellation Policy
Last updated: 23 May 2026
This policy explains how cancellations and refunds work for FormulaCraft paid subscriptions, operated by [Legal entity name].
1. Subscriptions
Paid plans (Pro — ₹199/month, Business — ₹399/month) are billed monthly in advance and renew automatically until cancelled.
2. Cancellation
You can cancel any time from your dashboard or by emailing support@formulacraft.in. On cancellation you will not be charged again, and your plan stays active until the end of the current billing period. Partial periods are not pro-rated.
3. Refunds
FormulaCraft is a digital service delivered instantly. We offer refunds in these cases:
- Billing errors (e.g. a duplicate or accidental charge) — fully refunded.
- Within 7 days of your first payment, if you have made minimal use of the paid features — refunded on request, at our reasonable discretion.
Renewal charges for ongoing months are generally non-refundable once the new period has started, but contact us and we will review genuine issues fairly.
4. How refunds are processed
Approved refunds are issued to your original payment method through our payment processor (Razorpay), typically within 5–10 business days, depending on your bank.
5. Contact
For cancellations or refund requests: Contact us or email support@formulacraft.in with your account email and payment reference.